Terms of service

Terms of Service

Effective Date: January 1, 2026  |  Last Updated: June 1, 2026

Please read these Terms of Service carefully before using our website or placing an order. By accessing our website or purchasing our services, you agree to be bound by these terms.

1. About Beyond Cremation

Beyond Cremation LLC ("Beyond Cremation," "we," "us," or "our") is a licensed funeral establishment located at 6617 N. 57th Dr., Glendale, Arizona 85301. We provide direct cremation services to families in Maricopa County, Arizona. Our services are governed by Arizona Revised Statutes (A.R.S.) Title 32, Chapter 12, and applicable federal regulations including the FTC Funeral Rule.

2. Eligibility

You must be at least 18 years of age to purchase services or enter into a binding agreement with Beyond Cremation. By placing an order or executing authorization documents, you represent that you are of legal age and have the legal authority to authorize cremation under Arizona law (A.R.S. § 36-831).

3. Services

Beyond Cremation offers direct cremation packages and related goods and services as listed on our General Price List, available upon request and on our website. All services are subject to availability. We reserve the right to modify our service offerings and pricing at any time, provided that previously confirmed orders will be honored at the agreed-upon price.

4. Ordering and Authorization

A legally binding cremation arrangement requires:

  • Completion of the Death Registration Worksheet.
  • Execution of a signed Cremation Authorization Form by the legally authorized next of kin as defined under A.R.S. § 36-831.
  • Execution of a signed Funeral Goods and Services Contract.
  • Payment in full prior to cremation.

Cremation will not be performed until all required documentation has been executed and payment has been received. Electronic signatures are legally binding under Arizona law and the federal E-SIGN Act.

5. Payment

All services must be paid in full prior to cremation. We accept debit and credit cards processed securely online. We do not accept cash, checks, or money orders. All prices are listed in U.S. dollars and are subject to applicable taxes.

If payment is not received by the agreed due date, a late charge of 1.5% per month (18% annual percentage rate) will be assessed on any outstanding balance. In the event of non-payment, you agree to pay all reasonable collection costs, including attorney's fees and court costs.

6. Cancellation and Refunds

You may cancel your arrangement at any time prior to the commencement of cremation services. Refunds will be issued as follows:

  • Before remains are received: Full refund of all amounts paid, less any non-refundable third-party costs already incurred (e.g., death certificate filing fees).
  • After remains are received but before cremation: Refund of all amounts paid, less a $150 intake and transport fee and any third-party costs incurred.
  • After cremation has been performed: No refund. Cremation is irreversible.

Refund requests must be submitted in writing to info@beyondcremation.com.

7. Irreversibility of Cremation

You acknowledge and understand that cremation is a permanent, irreversible process. Once cremation has been performed, it cannot be undone. By authorizing cremation, you confirm that you have the legal authority to do so and accept full responsibility for that decision.

8. Unclaimed Remains

If cremated remains are not claimed within 30 days of cremation completion, Beyond Cremation will make written contact with the Authorizing Agent. A storage fee of $30.00 per month applies to remains held beyond 30 days, payable 3 months in advance. If remains remain unclaimed for 90 days, they may be transferred to a licensed Arizona cemetery for final disposition in accordance with A.R.S. § 32-1399.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Beyond Cremation's liability for any claim arising from or related to our services shall not exceed the total amount paid by you for the specific services giving rise to the claim.

Beyond Cremation is not liable for:

  • Loss, delay, or damage to cremated remains shipped via USPS or other carrier once accepted by the carrier.
  • Delays caused by government agencies, medical examiners, or other third parties.
  • Circumstances beyond our reasonable control, including acts of God, government orders, or natural disasters.

10. Indemnification

You agree to indemnify, defend, and hold harmless Beyond Cremation LLC, its owners, employees, agents, and contractors from any claims, damages, liabilities, or expenses (including attorney's fees) arising from: (a) your use of our services; (b) your breach of these Terms; (c) any misrepresentation regarding your authority to authorize cremation; or (d) any dispute between you and other family members regarding disposition of remains.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Maricopa County, Arizona.

12. FTC Funeral Rule Compliance

Beyond Cremation complies with the Federal Trade Commission's Funeral Rule (16 C.F.R. Part 453). You have the right to select only the goods and services you want. You will not be charged for items you did not select unless required by law. Our General Price List is available at any time upon request or on our website.

13. Website Use

You agree to use our website only for lawful purposes and in a manner consistent with these Terms. You may not use our website to transmit harmful, fraudulent, or unlawful content, or attempt to gain unauthorized access to our systems.

14. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Beyond Cremation LLC and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use our content without written permission.

15. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted to this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

16. Contact Us

If you have questions about these Terms of Service, please contact us: